Frequently asked questions about Nobahar Design Milano

What kind of technique & material we use?

We mix different materials and techniques. Mostly the base material for the jewelry and design pieces is sintered nylon powder which is mixed with silver 925, silk Persian carpet or fabrics. the metal parts produced in traditional casting, while the sintered parts are produced with additive manufacturing technique which the designer will do the polishing and coloring manually. Persian carpet pieces are also all handwoven by the designer herself.

 

What is sintered nylon powder or 3D printed nylon?

Selective Layer Sintering is a 3D printed technique using nylon powder. Powdered nylon is melted and sintered layer by layer with a laser and creates a solid object. The final object is really light and strong which makes it a great choice for pieces of jewelry and wall panels. The thinner layers could be flexible as well.

 

What kind of color and dyes do we use?

For the colors that we can achieve in a natural way, we use natural dyes such as turmeric, red rose, black tea, coffee, and everything that we see we can recycle and obtain a beautiful color for our pieces around the studio and our homes.

For the colors we cannot obtain yet with the natural dyeing process, we use textile dyes or acrylic paints.

 

How should you taking care of your design pieces?

You can find all the information in care & handle section. If you need more information, do not hesitate to contact us.

 

Do we accept custom designs and orders?

Ofcourse. We can personalize existing designs with your initials (where it is possible) or we can work on a design just for you. We will be happy to make the steps with you in creating a unique design on your request. Please contact us for furthur information.

Various colour combinations may be accommodated by request.

 

What kind of payments do we accept?

Secure payments can be made by debit or credit card on the website, we use Paypal and Stripe to process all online payments.

If you would like to pay via bank transfer, you just need to choose the invoice method on your checkout and we will communicate with you all pieces of information.

You can also pay with cash at our studio in Milan, Italy. Please do not forget to make an appointment in advance.

 

When your order will be shipped?

If ordered items are in stock they will be despatched within 1-3 days. Delivery dates will vary depending on destination. On the rare occasion where delivery dates may be changed customers will be notified by email. If your order is not available you will be informed in 24 hours and we will explain how much time we need for production.

 

Where and how we ship?

We ship everywhere that is possible.

The delivery time may change according to your destination. For Italian destinations, delivery usually takes from 2 to 4 working days from the day of dispatch. We work with national and international insured and traceable couriers like UPS, Barolini, TNT, DHL,... .

 

How much the shipment cost?

Shipping fees will be calculated depending on the destination of your package.

Our general rate is listed as below:

ITALY: 5 euro, free shipping for orders more than 60 euro.

EUROPE: 12 euro, free shipping for orders more than 150 euro.*

NORTH AMERICA: 25 euro, free shipping for orders more than 250 euro.*

REST OF THE WORLD: 40 euro, free shipping for orders more than 400 euro.*

*International Shipments are intended ex-works. We are not responsible for any additional taxes, duties or any fees charged by customs.

 

Do we work with retailers and buyers?

Wholesale inquiries welcome from trade buyers only and will not apply on all the pieces. Please contact us for more information if you are interested.