In case you receive a defective item, you are entitled to replacement or reimbursement in case your product is no longer available. The defective item can be returned at our expenses. You can contact our Customer Service writing an e-mail to firstname.lastname@example.org within 10 days from delivery date and we will organize the pick-up.
In case you intend to employ the right of withdrawal (Art. 64 of Legislative Decree No. 206/2005), delivery costs will be at your charge, you will be able to choose the courier that you prefer. We suggest you to choose an insured delivery because the responsibility of the goods is yours meanwhile the goods reach our office.
All items can be returned within 10 days from the day of delivery. Every return must be approved by our Customer Service, otherwise NOBAHAR DESIGN won’t accept the parcel. The return authorization e-mail must be inside your parcel.
All items must be returned in the same conditions that they were when you received them, labels included.
NOBAHAR DESIGN will not accept returned articles worn or without labels and packaging or showing obvious signs of previous use.
Once verified the integrity of the returned product and the respect of the procedures, NOBAHAR DESIGN will refund you the full amount paid for each product for which was exercised his right of withdrawal. The reimbursement shall take place not later than 30 days after receipt of the above-mentioned products.