Nobahar Design Milano - Frequently Asked Questions (FAQs)
At Nobahar Design, we want to ensure that our customers have all the information they need to make informed decisions. Here are some frequently asked questions and answers:
How are Nobahar Design pieces made?
All designs are created by Sogand Nobahar and finished by hand in Italy. Our jewelry uses SLS (Selective Laser Sintering) nylon, 925 silver, and mixed media; our collect pieces extend those materials into sculptural wall art/objects; and our digital editions (prints, wallpapers, studio visuals) are original works designed, photographed, or artistically generated by the designer.
Are the pieces one-of-a-kind?
Most are limited runs; some are one-of-a-kind. Each item ships with a signed certificate.
What does “SLS nylon” mean?
SLS is an addttive or known as a 3D printing process that fuses nylon powder with a laser, layer by layer. The result is feather-light yet strong, ideal for everyday jewelry and sculptural forms. Read the quick guide from the studio.
How do you achieve the colours?
We hand-dye with botanical dyes (e.g., turmeric, rose, tea, coffee) when possible; for shades that aren’t achievable naturally, we use low-VOC textile dyes or acrylics, always applied by hand in the studio.
How should I care for my piece?
See our Handle & Care page for quick rules on heat, cleaning, storage, and silver care.
How do I place an order?
For jewelry pieces, order directly from the Shop page.
For 1/1 pieces, decorative objects or bespoke work, please check this page.
To order digital prints and items you can check this page.
Do you accept custom or personalised orders?
Yes, initials/colour on selected styles, and fully bespoke on request. Email info@nobahardesign.com with your idea.
Can I modify or cancel after ordering?
Email us as soon as possible. Once an order has shipped, we can’t cancel it.
What payment methods do you accept?
Cards via Stripe/PayPal; bank transfer via invoice at checkout.
Do you offer wholesale?
We don’t do large wholesale. We’re open to select galleries/concept stores with small orders (no consignment). Email us to discuss.
Where do you ship from and how long does it take?
We ship worldwide from Italy with insured, trackable couriers (UPS, Bartolini, TNT, DHL). Italy deliveries usually take 2–4 business days after dispatch. Lead time for made-to-order colours is 21 business days before dispatch.
What’s your return policy?
Please check “Return” section on our Terms & Condition page.
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